BCES Communications Supervisor (2024)

Salary : $6,272.93 - $8,782.80 Monthly

Location : City Hall: 625 Swift Blvd - Richland, WA

Job Type: Regular Full-Time (Exempt)

Job Number: 2024-00044

Department: Benton County EmergencyServices

Division: SECOMM Operations General

Opening Date: 04/08/2024

Closing Date: 4/23/2024 11:59 PM Pacific

FLSA: Exempt

Bargaining Unit: 7000

General Summary

The target hiring range for this position is $6,272.93 - $7,527.87 monthly, depending on qualifications and experience.

This position is on-site and does not have a hybrid or remote option.

The ideal candidate will be passionate about supervising and mentoring others while supporting the operations of the Communications Center.

We are filling two (2) job vacancies.

GENERAL SUMMARY

Performs difficult skilled administrative support work overseeing the activities of assigned personnel within the Communications Center, including the supervision of Emergency Communications Dispatchers and related work as apparent or assigned. Work is performed under the limited supervision of a BCES Communications Manager (supervisor). Continuous supervision is exercised over assigned personnel. Position is subject to work varying shifts (which includes days, nights, and weekends) as necessary.

CORE VALUES

All employees are expected to model and foster the City of Richland's core values in the performance of their duties and their interactions while representing the City. The values of Teamwork, Integrity and Excellence promote and maintain a high level of morale and productivity and are the tie that binds all City employees together, across all functions.
Click here to view the complete job description to include the essential functions and working conditions.
Minimum Qualifications

SPECIAL REQUIREMENTS

Valid driver's license.
Acquire and maintain ACCESS, State Telecommunicator, and EMD certifications within one (1) year of hire.
Ability to report to BCES within one (1) hour of notification of an incident.
Pass a pre-employment background investigation.

EDUCATION AND EXPERIENCE
High school diploma or GED and three (3) years' experience in public safety dispatching, including one (1) year in a dedicated emergency communications leadership position (i.e. lead dispatcher, supervisor) or three (3) years in emergency communications leadership assignments (i.e. center training officer, upgrade, relief supervisor).

Summary of City of Richland benefits for unaffiliated staff (non-represented employees):

Note: Unaffiliated staff (non-union employees) may receive some or all of the benefits listed below based on the Compensation Plan For Unaffiliated Employees (Comp Plan) with the City; consult the Comp Plan for specific information about position benefits.

Regular Full-Time (35 to 40 hr/week) Employee Benefits

Excellent open access (preferred provider) medical plan with substantial City-paid contribution
City-paid dental and vision plans
City-paid Life and Accidental Death & Dismemberment Insurance (equals two times the employee's annual salary)
City-paid Long-Term Disability Insurance
Participation in the State of Washington's Retirement Plan (PERS)
Paid Time Off (PTO)
10 Paid Holidays
4% City-match deferred compensation with ICMA-RC 457 and 401(a) plan options
- Senior Management Level = additional 4% City-paid into the 401(a) Plan
- Management Level = additional 3% City-paid into the 401(a) Plan
- Supervisors or Exempt Level = additional 1% City-paid into the 401(a) Plan

Extended Sick Leave (ESL) Section 125 - Flexible Benefits Plan (Medical/Dependent Care) City Paid and Employee Paid Retirement Health Savings Plan Employee Assistance Program Annual Performance Assessment SystemRegular Full-time (30 to 34/hr week) Employee Benefits

Essential Plan health coverage (High Deductible PPO Plan)
- City pays 50% of the premium for Employee & Child/dren only, Employee pays 100% of Spouse premium
Participation in the State of Washington's Retirement Plan (PERS)
Paid Time Off (PTO)
Paid Holiday Leave
4% City-match deferred compensation; ICMA-RC 457 and 401 (a) Plan options
Extended Sick Leave (ESL)
Section 125 - Flexible Benefits Plan (Medical/Dependent Care)
Annual Performance Assessment System

Regular Part-Time (20 to 29/hr week) Employee Benefits

Participation in the State of Washington's Retirement Plan
Paid Time Off (PTO)
Paid Holiday Leave
4% City-match deferred compensation; ICMA-RC 457 and 401 (a) Plan options
Extended Sick Leave (ESL)
Section 125 - Flexible Benefits Plan (Medical/Dependent Care)
Annual Performance Assessment System

Limited Term, Temporary & Provisional Employee Benefits (Full-time) -
Must meet eligibility requirements

Essential Plan health coverage (High Deductible PPO Plan)

Paid Time Off (PTO) Accrual
Regular Full-Time (40hr) Accrual Rates. (The accrual rates for full time (30-34hr) and part-time positions is pro-rated based upon the position's budgeted hours.)
Years of Continuous Service / Maximum Hours Per Month
0 months through 6 months / 13.33 hours per month
6 months through 9 years / 20.33 hours per month
10 years through 15 years / 22.33 hours per month
16 years through 20 years / 24.33 hours per month
Over 20 years / 26.33 hours per month

The target hiring range for this position is $6,272.93 - $7,527.87 monthly. If selected for this position, would pay within this range meet your financial needs?

Do you have a valid driver's license?

Do you have a High School Diploma or GED?

This position requires a High School Diploma/GED, three (3) years of experience in public safety dispatching, to include one (1) year in a dedicated emergency communications leadership position (i.e. lead dispatcher, supervisor) OR three (3) years in emergency communications leadership assignments such as communications training officer, upgrade, relief supervisor etc. Please select a choice below.

Yes, I meet the minimum qualifications listed above.
No, I do not meet the minimum qualifications listed above.

If selected for this position you will be required to complete a comprehensive background check to include an integrity interview, reference checks, criminal history check, driving record, etc. In addition, you could be required to go through a polygraph, fingerprinting, psychological and pre-employment physical exam, including drug/alcohol testing. Are you willing and able to go through this process, if selected?

Which best describes your years of experience in public safety dispatching?

I have no experience in public safety dispatching.
I have some experience but less than three (3) years of experience in public safety dispatching.
I have at least three (3) years of experience up to five (5) years of experience in public safety dispatching.
I have more than five (5) years of experience in public safety dispatching.

Briefly describe your experience in public safety dispatching.

Which best describes your experience in a dedicated emergency communications leadership position (lead dispatcher or supervisor)?

I do not have experience as a lead dispatcher or supervisor.
I have at least one (1) year of experience as a lead dispatcher or supervisor.
I have more than one (1) year but less than three (3) years of experience as a lead dispatcher or supervisor.
I have more than three (3) years of experience as a lead dispatcher or supervisor.

Briefly describe your experience as a lead dispatcher or supervisor. If you do not have this experience, type N/A.

Which best describes your experience in an emergency communications leadership assignment such as communications training officer, upgrade, or relief supervisor etc.?

I have no experience in an emergency communications leadership assignment.
I have some experience but less than three (3) years of experience in a leadership assignment.
I have at least three (3) years but less than five (5) years of experience in a leadership assignment.
I have more than five (5) years of experience in a leadership assignment.

Briefly describe your experience in an emergency communications leadership assignment such as communications training officer, upgrade, relief supervisor etc.?

Which best describes your experience supervising in a unionized environment?

I have no experience supervising in a unionized environment.
I have at least one (1) year but less than three (3) years of experience supervising in a unionized environment.
I have more than three (3) years fo experience supervising in a unionized environment.

Briefly describe your experience supervising in a unionized environment. If you do not have this experience, type N/A.

Do you have or are you able to aquire and maintain an ACCESS, State Telecommunicator, and EMD certifications within one (1) year of hire?

Are you willing and able to commit to having the ability to report to the Communications Center in Richland, WA within one (1) hour of an incident (when you are designated) with the exception of when you are on an approved leave or vacation?

Yes
No
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